Privacy Policy

LILICASES, safeguarding your personal information is a core priority as we strive to deliver an exceptional shopping experience.
This notice aims to clearly explain how we collect, protect, and utilize your data, while giving you full control over your personal information. Below, you will find details about our data collection practices, intended uses, sharing policies, and your rights concerning your data.

By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser).
We do this to ensure that the selected currency remains consistent as you browse our website, so prices are displayed in your local currency.

DATA COLLECTION

We may collect various types of personal information, including but not limited to:

  • Basic details such as your name, age, and gender.

  • Device-related data like IP addresses, device type, and browser information.

  • Location information and your communication preferences.

  • Contact details including billing and shipping addresses, phone numbers, and email addresses.

  • Purchase history, browsing behavior, and interactions with our website.

  • Social media handles and any publicly shared content.

  • Feedback, correspondence, and inquiries made through our customer service channels.

Data is collected both directly (for example, when you create an account or place an order) and indirectly (through browsing analytics, cookies, or trusted third parties with your consent).

HOW WE USE YOUR DATA

At LILICASES, your information is used for purposes such as:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Sending promotional communications (only with your consent).

  • Personalizing your browsing experience and product recommendations.

  • Conducting analytics and research to improve our services.

  • Preventing fraud and verifying transactions.

  • Complying with legal obligations.

  • Displaying relevant advertisements across digital platforms.

MARKETING AND PROMOTIONAL COMMUNICATIONS

We may use your personal data to inform you about LILICASES updates, new product releases, and exclusive offers through emails, messages, or online campaigns.
You have the right to opt out of such communications at any time using the unsubscribe link in our emails or by contacting us directly.

PERSONALIZATION AND AUTOMATED DECISION MAKING

Your interaction with our website may result in personalized ads or recommendations based on your browsing activity.
Automated decision-making tools may be used to optimize these experiences, always in accordance with data protection laws.
You may request to opt out of such personalization at any time.

COOKIES

Our website uses cookies and similar technologies to enhance user experience and gather analytical insights.
Cookies help us understand preferences, optimize performance, and remember your settings.
For detailed information, please refer to our Cookie Policy.

SHARING DATA WITH THIRD PARTIES

We may share your information with trusted service providers and partners, including:

  • Shopify – for website hosting and e-commerce management.

  • Payment processors (e.g., PayPal, Payoneer, Shopify Payments).

  • Shipping and logistics partners – to fulfill orders.

  • Marketing and analytics providers – to improve user experience and engagement.

All partners are contractually required to handle your information securely and only for the purposes specified by LILICASES.
We never sell or trade personal data.

LEGAL BASIS FOR DATA USE

We process personal data under one or more of the following legal bases:

  • Your consent.

  • The performance of a contract (e.g., processing your purchase).

  • Legal obligations.

  • Legitimate business interests (e.g., improving our services).

DATA SECURITY

LILICASES maintains robust security measures to protect your data, including encryption, regular audits, and restricted data access.
We continuously monitor and update our systems to prevent unauthorized access, misuse, or loss of data.

INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred and processed outside the European Economic Area (EEA) when necessary.
In such cases, LILICASES ensures appropriate safeguards are in place to protect your privacy in accordance with GDPR requirements.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Once data is no longer needed, it is securely deleted or anonymized.

YOUR RIGHTS

You have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Object to certain types of processing.

  • Request data portability.

To exercise these rights, please contact us at [your contact email].
We will respond to all requests in compliance with applicable data protection laws.

Last updated: 31/10/2025